PCG improves free Qdos-run tax helpline for members
In this issue:
- Improved PCG Tax Helpline
- PCG to take part in Interactive Web Cast on Outsourcing and Security
- Claims against CFT Group Insurance Services
- Professional Indemnity Cover for North American Risks
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1. Improved PCG Tax Helpline
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Ignorance is no longer an excuse!
The PCG Tax Helpline gives you direct access to a team of tax consultants covering all disciplines and specialities of UK taxation. The service is designed to deal with specific queries as quickly and efficiently as possible.
In the event of any contact whatsoever from the Inland Revenue or any tax related issue that isn't clear, the first thing to do is dial 01455 852035 and ask an expert.
This service is free to PCG members.
The PCG Tax Helpline operates under the following conditions:
- The PCG Tax Helpline is operated on our behalf by Qdos Consulting.
- Hours of business will be 0900-1700 normal working days.
- Response will be immediate for simple queries. Complex queries will vary, but will usually be addressed by the end of next working day.
- Simple queries should only take a few minutes to answer, complex queries may require further discussion, but the initial scene-setting call should be less than 15 minutes.
- Members can use the helpline as often as they wish, within reason! In the event that Qdos believe that a caller is persistently misusing the service PCG will arbitrate.
- The phone number is dedicated to PCG and will indicate to Qdos that the call is for the PCG Tax Helpline, but it is routed via the main Qdos exchange and we do not expect that this is ever likely to result in a persistent engaged tone.
- PCG and Qdos will regularly review the volume and nature of calls and the service will be tuned accordingly. Comments, positive or negative, will be taken into account when reviewing the system.
Memorise the number now!
01455 852035
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2. PCG to take part in Interactive Web Cast on Outsourcing and Security
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Philip Ross, PCG Policy Advisor, will appear on a live interactive web cast from the BBC Television Centre between 12 noon and 2pm on Friday 28 June on a panel addressing IT outsourcing and security.
The discussion will be chaired by Computer Weekly's editor, Karl Schneider, and will feature other industry representatives including: Clive Hyland of Pink Roccada, a European ICT Services provider; Paul Bingham of Atos Origin Ltd., an IT and eBusiness solutions company; David Rippon of Elite, the IT Directors' Forum within the British Computer Society; and David Taylor of Certus UK, an Association of IT Directors.
You can e-mail your potential questions in advance by visiting info@gbtv.co.uk or send in live e-mail chat on the day.
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3. Claims against CFT Group Insurance Services
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PCG members who bought an insurance policy from CFT Group Insurance Services in 2000 or 2001 can look at the PCG's guidance on how to make a claim against CFT through the small claims court here.
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4. Professional Indemnity Cover for North American Risks
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Members who do business in North America and who have bought the PCG discounted Professional Indemnity insurance from Randell Dorling will have noted that the policy does not cover risks in this area.
However, the PCG has now agreed a clause for members to include in their contracts or terms and conditions of sale which will enable PCG members with exposure in North America to be covered by the PCG PI Policy normal rates, subject always to the other terms and conditions of the Policy.
Go here for further details.
Alison Edwards
(PCG Executive Team)
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The Editor