Substitution - Clarification

Roger & Barry. Thank you for your comments and my apologies for being a bit vague. I have refined the proposition as follows:

With the objective of improving the quality of the service provided and competing in these difficult times, the co (A Co.) will appoint a third party co (B Co.) to review its output, and minute this, paying the third party co from its own funds and not passing the cost on to the client.

The purpose is to improve the quality of the work provided to clients and provide A Co. staff with an opportunity to improve. They are providing assurance of quality control.

All security & confidentiality forms relating to third party co will be completed, signed and returned with the contract. A clause may be included in the contract to state that A Co has this quality assurance process, though it may prove difficult to obtain assurance that it will appear in the upper contract.

Does this tick the IBOYOA & Substitution boxes in addition to meeting the primary purpose of continuous improvement in the quality delivered to the customer?

The third party co is not controlled by a relative and may vary dependent upon the expertise available to that third party and situation of the client

Any further thoughts welcome.

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Drowning in red tape